Published On: Tue, Aug 29th, 2017

ED Provides Information Site, Activates Emergency Response Contact Center in Response to Hurricane Harvey


In response to the devastating impacts of Hurricane Harvey, the U.S. Department of Education has activated an emergency response contact center and created an information page on the ED website.

ED’s Hurricane Harvey Information webpage contains relevant information from the U.S. Department of Education as well as links to other Federal resources to assist those impacted by Hurricane Harvey. The website will be updated as new information is received so users are urged to continue checking the site for the latest.

A press release from ED announcing the emergency response contact center stated,

The Department’s K-12 and Higher Education stakeholders who are seeking informational resources as well as those seeking relief from Department-based administrative requirements should contact the Department toll free at 1-844-348-4082 or by email at HarveyRelief@ed.gov.

In addition, the press release offered information for student loan borrowers affected by the hurricane.

The Department has also directed federal student loan servicers to provide impacted borrowers flexibility in managing their loan payments during this time. Borrowers can contact their student loan servicer for more information or call 1-800-4FED-AID (1-800-433-3243) to find out their servicer’s contact information.

Additional information for borrowers is available from Federal Student Aid at https://studentaid.gov/hurricane-harvey.


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